Welcome to Natura Organic Pillows. Brad and Dorothy here – we've been helping Brantford families sleep better since 1987. Here's what 38+ years of experience has taught us about choosing the right products.
Why Shop at Our Brantford Showroom?
Unlike big box stores or online mattress companies, we specialize in sleep products. Every product you see has been personally tested and curated by Brad and Dorothy. No cheap imports, no questionable quality – just products we'd put in our own homes.
Real Expert Fitting
Dorothy has personally fitted thousands of customers over 38+ years. She handles complex medical cases and knows exactly how to match your needs with the right product. Brad brings decades of product knowledge – he knows every mattress, bed frame, and pillow we carry inside and out.
Try Before You Buy
This is the biggest advantage over online shopping. Come to our showroom at 441 1/2 West St, Brantford, Ontario and actually test products in person. Lie down in your natural sleep position for 10-15 minutes. Feel the difference between firmness levels. We'll never pressure you – take your time and make the right decision.
Our Selection Process
We only carry brands we trust. Kingsdown for premium luxury. Restonic with 80+ years of innovation. Sleep In for Canadian-made quality. Natura for organic, eco-friendly options. No gimmicks, no trendy startups that might disappear in 2 years.
Honest Pricing
Prices range from budget-friendly to premium luxury. We stock options for every budget without compromising on quality. And here's something the big stores won't tell you: higher price doesn't always mean better fit. The $1,200 mattress might be perfect for you, while the $3,500 model could be wrong for your sleep position.
What to Expect
When you visit our showroom, here's what happens:
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No pressure: We're not commission salespeople. Take your time.
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Expert guidance: Brad or Dorothy will ask about your sleep position, any pain points, and what you're looking for.
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Hands-on testing: Try everything. Really lie down and test it properly.
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Honest recommendations: We'll tell you what we genuinely think will work best.
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Professional delivery: White-glove service throughout Brantford and surrounding areas.
Serving Brantford Since 1987
We're a family-owned business, not a corporate chain. When you call 519-770-0001, you talk to real people who care about your sleep. We've served multiple generations of Brantford families – parents who bought from us 20 years ago now bring their kids.
Our service area includes Brantford, Paris, Cambridge, Woodstock, Hamilton, and surrounding communities within 30-40 km. Professional delivery and setup available.
Frequently Asked Questions
Can I try these products in person before buying?
Absolutely! That's what makes us different from online-only stores. Visit our Brantford showroom at 441 1/2 West St, Brantford, Ontario to see, touch, and test everything in person. Brad and Dorothy are here to help you find the perfect fit. Call 519-770-0001 to confirm hours.
Do you offer delivery and setup in Brantford?
Yes, we provide professional delivery and setup throughout Brantford and surrounding areas including Paris, Cambridge, and Woodstock. Our team will bring your purchase inside, set it up properly, and remove all packaging. Call 519-770-0001 for delivery scheduling.
What's your return policy?
We offer a 60-night comfort guarantee. If you're not completely satisfied, we'll work with you to make it right. As a family-owned business since 1987, your satisfaction is our priority. Contact Brad or Dorothy at 519-770-0001 with any concerns.
How do I know which pillow loft is right for me?
It's all about your sleep position. Back sleepers need 3-4" (medium loft). Side sleepers need 5-6" (high loft) – measure from your shoulder to ear. Stomach sleepers need 2-3" (low loft) or none. Come to our showroom and we'll measure you properly. Dorothy has fitted thousands of people over 38+ years.
What's the difference between down and down alternative?
Down (from geese) is warmer, loftier, and lasts 15-20 years. Our Canadian Hutterite down is considered the world's finest. Down alternative (synthetic) is hypoallergenic, machine washable, and costs less ($89-$189 vs $280-$580). If you have allergies, go synthetic. If you want luxury that lasts decades, choose down.
Can you help with neck pain or medical conditions?
Yes – Dorothy specializes in medical fitting. We carry ergonomic pillows from Somnia (Canadian-made posture support), Natura organic latex, and specialized cervical pillows. Don't guess online – come in for professional fitting. Call 519-770-0001 and ask for Dorothy.
