60-Night Comfort Guarantee

At Mattress Miracle, your satisfaction is paramount. We provide a 60-night trial to ensure your new mattress is the perfect fit. Below are the terms to help you determine your eligibility for a return or exchange:

Trial Period

  • Duration: 60 nights from the delivery date.
  • Action: If unsatisfied, you may return or exchange the mattress within this period.

Product Eligibility

  • Applicable Products: Standard mattress sizes over $499.
  • Exclusions: Custom size mattresses, clearance items, floor models, and "as-is" products.

Return Conditions

  • Mattress Condition: Must be like-new, free of stains or damage. Use of a mattress protector is required.
  • Sanitary Requirement: Must be free from bed bugs and other pests.

Exchange Policy

  • Limit: One exchange per purchase.
  • Restocking Fee: A $75 fee applies to all exchanges. Purchasers are responsible for all additional applicable delivery charges.

Additional Requirements

  • Proof of Purchase: Required for all returns and exchanges.
  • Delivery and Pickup: Customer covers any related delivery fees.
  • Proper Foundation: Mattresses must be used on a suitable foundation; improper use may void the guarantee.
  • Non-transferable: Only original purchasers can claim returns or exchanges under this guarantee.

    Our goal is to make sure you're completely satisfied with your mattress, as a good night's sleep is key to a healthy life. If you decide to return your mattress, just contact our customer service team, and we'll guide you through the process.