Mattress Miracle FAQ

General Information

Q: Who is Mattress Miracle?
A: Mattress Miracle is a family-run mattress company that has been serving Brantford, Ontario, for over 35 years. We are dedicated to providing top-quality mattresses at competitive prices.

Q: Where is Mattress Miracle located?
A: We are located in at 441 1/2 West St, Brantford, Ontario. Visit us to explore our extensive range of mattress and bedding collections.

Products and Services

Q: What types of mattresses do you offer?
A: We offer a variety of mattresses including hybrid, pocket coil, latex, and foam mattresses. With over 40 display units, we ensure a diverse selection to meet your specific needs. 

Q: Do you offer custom mattress sizes?
A: Yes, we provide customizable mattresses with options for different sizes and firmness levels to suit your preferences.

Q: Do you sell anything other than mattresses?
A: In addition to mattresses, we offer high-quality bedding and furniture to complement your sleeping environment.

Purchasing and Delivery

Q: How can I purchase a mattress from Mattress Miracle?
A: You can visit our showroom in Brantford to explore our collections and make a purchase or order local online delivery. Our friendly staff will assist you in finding the perfect mattress.

Q: Do you offer delivery services?
A: Yes, we offer delivery services for your convenience. Our team will ensure your new mattress is delivered and set up in your home.

Q: What are your payment options?
A: We accept various payment methods including cash, credit cards, and financing options to make your purchase easy and convenient.

Returns and Warranty

Q: What is your return policy?
A: Unused items in original packaging can be returned. Custom sizes, floor models, final sales, or sale items are not eligible for return. A 10% restocking fee applies to returns over $100.

Q: Do your mattresses come with a warranty?
A: Yes, all our mattresses come with a warranty. The terms and duration vary by product, so please ask our staff for specific details.

Customer Support

Q: How can I contact Mattress Miracle for support?
A: You can contact us via phone, email, or visit our showroom. Our well-experienced and friendly team is always ready to assist you with any queries or concerns.

Q: What sets Mattress Miracle apart from other mattress stores?
A: Our exceptional customer service, extensive product selection, and commitment to quality and competitive pricing set us apart. Our knowledgeable staff goes the extra mile to help you find the perfect mattress for your needs.

Special Offers and Promotions

Q: Do you have any current promotions or discounts?
A: We frequently offer promotions and discounts. Visit our showroom or check our website for the latest deals.