One store on West Street · Customers from all over Ontario

How to Buy From Us Without Living in Brantford

People drive to 441 1/2 West Street from London, Toronto and the Kawarthas, and plenty buy without visiting at all. Here is exactly how that works, what delivery costs, and what happens if the mattress is wrong.

Call 519-770-0001 any hour we are open and an advisor will walk the showroom floor with you by phone. We then deliver white glove and set up across Southern Ontario from $40, take your old mattress away for $20, and ship rolled mattresses by courier to the rest of Canada. Every eligible mattress carries the same 60-Night Comfort Guarantee with no exchange fee, wherever it is delivered. We do not do home visits; we do answer the phone.
Call 519-770-0001
Three ways to buy

Pick the one that fits where you live

Visit the showroom

Lie down on everything, with a non-commission advisor who will tell you when the cheaper bed is the right one. Monday to Wednesday 10 to 6, Thursday and Friday 10 to 7, Saturday 10 to 5, Sunday 12 to 4.

Wheelchair entrance on the side of the building. Call ahead and someone will meet you.

Phone walk-through, then delivery

Call during store hours. Tell us how you sleep, what hurts, who shares the bed and what you want to spend. An advisor walks the floor with the phone in hand and narrows it to two or three beds. We deliver white glove and set it up.

Any hour we are open. No appointment needed.

Order online, shipped rolled

Sleep In Paradise, Cool Breeze, Gel Comfort, Embassy and Comfort Sleep roll for courier shipping across Canada. Order on the site or by phone. Same guarantee.

This is the only option for Northern Ontario and Western Canada.

Delivery

What white glove delivery costs

$40 covers Brantford and 25 km around it. Past that it is $1 per one-way kilometre from the store, rounded to the nearest $5, up to about three hours out. Toronto and Mississauga carry a $40 traffic premium, already included below. Prices plus HST.

DestinationWhite glove delivery and setupNotes
Brantford, Paris, St. George and within 25 km$40Base rate
Stoney Creek$60
Milton$80
London$110
Mississauga$140Includes $40 GTA premium
Toronto$160Includes $40 GTA premium
Peterborough$230
Old mattress removal, any address$20Book it with delivery

A king that has to go through an undersized door or stairwell is quoted separately and needs a signed waiver. Ask when you book.

The fine print, in plain words

What you get, wherever you are

60-Night Comfort Guarantee

Sleep on it at home for 60 nights from delivery. If it is wrong, one exchange, no exchange fee. Custom-cut mattresses are excluded because they cannot be resold. Full terms.

Non-commission advice

Nobody on the floor earns more by selling you more. Ask the price of the bed under the one you are looking at.

Financing

Shop Pay Installments are offered at checkout through Shopify, where eligible.

Canadian-made lines

Sleep In, Restonic, C.J. Mulholland, Natura, Sprout and SleepKing. Sleep In and C.J. Mulholland ship from their factories straight to our floor.

Custom sizes

RVs, boats, antique beds and built-ins, cut to order in two to three weeks. Send your measurements.

Track your delivery

Once booked, track the truck on delivery day.

Questions from out-of-town buyers

Before you call

Can I buy a mattress from Mattress Miracle without coming to Brantford?
Yes. Call 519-770-0001 during store hours and an advisor walks the floor with you by phone, then we deliver white glove across Southern Ontario or ship a rolled mattress by courier further out. The 60-Night Comfort Guarantee applies either way.
How much is delivery?
White glove delivery and setup is $40 within 25 km of Brantford, then $1 per one-way kilometre beyond that, rounded to the nearest $5. Toronto and Mississauga carry a $40 traffic premium. Examples: Stoney Creek $60, Milton $80, London $110, Mississauga $140, Toronto $160, Peterborough $230, plus HST.
Do you take the old mattress away?
Yes. Old mattress removal is $20, arranged when you book delivery.
What is the comfort guarantee?
Every eligible mattress carries a 60-Night Comfort Guarantee counted from the delivery date: one exchange per purchase, no exchange fee. Custom-cut mattresses are excluded.
Do you deliver to Northern Ontario or outside Ontario?
For Northern Ontario and Western Canada we ship rolled mattresses by courier: Sleep In Paradise, Cool Breeze, Gel Comfort, Embassy and Comfort Sleep. White glove delivery and the full-size lines stay within about three hours of Brantford.
Do you offer financing?
Shop Pay Installments are offered at checkout through Shopify, where eligible.
Is the store wheelchair accessible?
There is a wheelchair entrance on the side of the building. Call ahead and someone will be there to let you in.

Call, and we will walk the floor with you

519-770-0001, any hour we are open. We are grateful for every customer who trusts us from a distance, and we would rather spend twenty minutes on the phone than have you buy the wrong bed.

Call 519-770-0001