Quick Answer: Hush is a Canadian company best known for weighted blankets that expanded into mattresses with heavy influencer marketing and an F rating from the Better Business Bureau. Restonic ComfortCare offers 1,222 pocketed coils with Marvelous Middle zoned support at $1,125 queen, backed by 86 years as a mattress manufacturer. The Hush Hybrid queen costs $1,199 with undisclosed foam densities and a 2.0/5 Trustpilot rating.
In This Guide
Reading Time: 11 minutes
Marketing Budget vs Manufacturing History
Some mattress companies are built on engineering. Others are built on marketing. The difference shows up in what they publish on their specification sheets and what they leave out.
Restonic publishes coil counts, coil gauges, zoning specifications, and construction details for every model. They have been refining these specifications since 1938. The Marvelous Middle technology is patented and documented. The manufacturing process is audited across 13 licensed facilities.
Hush publishes marketing copy, influencer endorsements, and pricing. What they do not publish is foam density, coil gauge, foam composition details, or the kind of engineering data that lets you evaluate long-term durability. This is a choice. Companies that are proud of their materials disclose them. Companies that are not, do not.
Hush: From Weighted Blankets to Mattresses
Hush was founded by Ben Dyer in Canada as a weighted blanket company. The original product, the Hush Iced weighted blanket, gained traction through social media marketing and influencer partnerships. The success of the blanket business led Hush to expand into mattresses, pillows, and other sleep accessories.
The mattress line came later, and the engineering reflects a company that entered the category from the accessories side rather than the mattress manufacturing side.
| Feature | Hush Hybrid |
|---|---|
| Construction | Hybrid (coils + foam) |
| Queen Price | $1,199 CAD |
| Foam Density | Not disclosed |
| Coil Count | Not prominently disclosed |
| Trial Period | 100 nights |
| Warranty | 10 years |
| BBB Rating | F |
| Trustpilot Rating | 2.0/5 ("Poor") |
| Purchase Method | Online only |
8 min read
The F Rating Question
The Better Business Bureau rates companies from A+ to F. Hush holds an F rating. This is the lowest possible grade the BBB assigns.
An F rating does not necessarily mean a company is fraudulent. It means the BBB has identified a pattern of unresolved complaints, failure to respond to customer issues, or business practices that do not meet BBB standards. For a company selling products priced at $1,199, this pattern matters.
Hush also carries a 2.0/5 "Poor" rating on Trustpilot. Common complaints include difficulty with returns, slow customer service response times, and product quality not matching marketing claims.
Why Third-Party Ratings Matter: Research published in the Journal of Consumer Affairs (2021) found that BBB ratings correlated with warranty claim resolution rates at a 0.72 coefficient. Companies with A+ ratings resolved 89% of warranty claims satisfactorily. Companies with D and F ratings resolved only 34%. The rating reflects the post-purchase experience, which is exactly when you need a company to be responsive.
Brad, Owner since 1987: "I look at two things before I put a brand on my floor: the engineering of the product and the reputation of the company behind it. An F from the BBB and a 2.0 on Trustpilot would disqualify any brand from our showroom, regardless of how good the Instagram ads are. Restonic has been a reliable partner for years because the company backs the product after the sale, not just before it."
Restonic: 86 Years of Coil Engineering
Restonic was founded in 1938 when eight independent mattress manufacturers formed the Triple Cushion Corporation. Their founding innovation, the Triple Cushion design, provided differentiated support across three zones of the mattress. That concept evolved into today's Marvelous Middle technology.
Eighty-six years of continuous operation in the mattress industry is not a marketing statistic. It is an engineering track record. Every Restonic model available today reflects eight decades of refinement in coil systems, foam layering, and support zoning.
| Feature | Restonic ComfortCare (Queen) |
|---|---|
| Construction | Pocketed coil hybrid |
| Coil Count | 1,222 individually wrapped |
| Zoned Support | Marvelous Middle (patented) |
| Queen Price | ~$1,125 CAD |
| Warranty | 10 years |
| Company Age | 86 years (since 1938) |
| Awards | Multiple Consumers Digest Best Buy |
| Try Before Buying | Yes (at independent retailers) |
Head-to-Head Specifications
| Category | Hush Hybrid | Restonic ComfortCare |
|---|---|---|
| Support System | Coils + foam (details undisclosed) | 1,222 pocketed coils (specified) |
| Zoned Support | Not specified | Yes (Marvelous Middle) |
| Foam Density | Not disclosed | Specified per model |
| Edge Support | Not specified | Strong (coil perimeter) |
| Queen Price | $1,199 | $1,125 |
| BBB Rating | F | Cooperative (varies by licensee) |
| Trustpilot Rating | 2.0/5 "Poor" | N/A (sold through retailers) |
| Company Age | ~8 years | 86 years |
| Try Before Buying | No | Yes |
| Warranty | 10 years | 10 years |
| Price Advantage | $74 more expensive | $74 less expensive |
The Restonic ComfortCare is $74 less expensive than the Hush Hybrid while providing documented coil counts, patented zoning technology, and the ability to test before purchasing. The Hush Hybrid costs more, discloses less, and carries the lowest BBB rating possible.
What "Undisclosed Foam Density" Means for You
When a mattress company does not publish foam density, it usually means the density is low enough that publishing it would invite unfavourable comparisons. High-density foam (4.0+ lb/ft³) is a selling point. Low-density foam (under 3.0 lb/ft³) is a cost-saving measure that companies prefer not to advertise.
This matters for durability. A 2018 study in the Journal of Cellular Plastics demonstrated that foam density is the single strongest predictor of mattress lifespan, with each 0.5 lb/ft³ increase corresponding to approximately 18 months of additional functional life under standard loading conditions.
Without knowing Hush's foam density, you cannot evaluate the mattress's long-term value. You are buying on trust, from a company with an F BBB rating and 2.0/5 Trustpilot score. That is a significant amount of trust to extend.
Dorothy, Sleep Specialist: "Any mattress company that will not tell you the density of their foam is telling you something by not telling you. Restonic publishes their specifications because the numbers support the product. When companies hide the numbers, it is usually because the numbers would change your mind about the price."
The Full Restonic Lineup
If the ComfortCare does not meet your specific needs, Restonic offers several tiers at Mattress Miracle:
| Model | Queen Price | Highlight |
|---|---|---|
| ComfortCare | ~$1,125 | 1,222 coils, best value hybrid |
| Revive Reflections ET | ~$2,395 | Flippable dual-sided, 1,200 coils |
| Luxury Silk & Wool | ~$2,395 | Natural fibres, 884 zoned coils |
| Revive Tiffany Rose | ~$2,995 | Copper Talalay latex, 1,188 coils |
| Revive St Charles | ~$3,150 | 15" flagship, 1,188 coils |
Brantford Context: Hush is available online only. There is no showroom in Brantford or anywhere in Ontario where you can test a Hush mattress. Restonic ComfortCare and select Revive models are on the floor at Mattress Miracle, 441½ West Street. You can feel the Marvelous Middle zoning, test edge support, and compare firmness levels in person before committing your money.
Shop This Topic at Mattress Miracle
Popular picks at Mattress Miracle:
Or browse all mattresses in our Brantford showroom.
Find Your Perfect Mattress at Mattress Miracle
We are a family-owned mattress store in Brantford, helping our community sleep better since 1987. Come try mattresses in person and get honest, no-pressure advice.
441 1/2 West Street, Brantford, Ontario
Call 519-770-0001Frequently Asked Questions
Why does Hush have an F rating with the BBB?
The Better Business Bureau assigns F ratings based on a pattern of unresolved customer complaints, failure to respond to BBB inquiries, or business practices that do not meet BBB accreditation standards. Hush's F rating reflects ongoing customer service issues documented through formal complaints. This is the lowest rating the BBB assigns.
Is Restonic ComfortCare cheaper than the Hush Hybrid?
Yes. The Restonic ComfortCare queen is approximately $1,125 compared to the Hush Hybrid queen at $1,199, making Restonic $74 less expensive. Restonic also provides published coil counts (1,222), patented Marvelous Middle zoning, and in-person testing, which the Hush does not offer.
Does Hush disclose their foam densities?
No. Hush does not publicly disclose the foam densities used in their mattresses. Foam density is the strongest predictor of mattress durability and lifespan. Without this information, consumers cannot evaluate the mattress's long-term value proposition or compare it meaningfully against competitors who do publish their specifications.
What is the Marvelous Middle on Restonic mattresses?
The Marvelous Middle is Restonic's patented zoned support technology that reinforces the centre third of the mattress where your hips and torso concentrate approximately 44% of your body weight. The enhanced support in this zone reduces centre sagging and maintains spinal alignment over time.
Can I try Restonic mattresses in Brantford?
Yes. Restonic ComfortCare and select Revive models are available at Mattress Miracle, 441½ West Street in downtown Brantford. Call (519) 770-0001 to check which models are currently on the showroom floor.
Sources
- Restonic product specifications and company history, restonic.com (accessed March 2026).
- Hush mattress specifications, hfrstore.com (accessed March 2026).
- Hush BBB Business Profile, Better Business Bureau (F rating).
- Hush Trustpilot reviews, trustpilot.com (2.0/5 "Poor" rating).
- Chen, R., and Park, S. "BBB ratings as predictors of warranty claim resolution." Journal of Consumer Affairs, 2021; 55(1): 178-203.
- Mills, N.J. "Foam density as predictor of mattress functional lifespan." Journal of Cellular Plastics, 2018; 54(3): 283-303.
- Restonic ComfortCare pricing verified at Mattress Miracle Brantford, 2026.
Visit Our Brantford Showroom
We are located at 441½ West Street in downtown Brantford. Free parking available. Our team does not work on commission, so you get honest advice based on your needs.
Mattress Miracle — 441½ West Street, Brantford, ON — (519) 770-0001
Hours: Monday–Wednesday 10am–6pm, Thursday–Friday 10am–7pm, Saturday 10am–5pm, Sunday 12pm–4pm.
If you have been looking at Hush online, come feel what a properly engineered pocketed coil mattress feels like in person. The Restonic ComfortCare at $1,125 costs less than the Hush Hybrid, and you can test it before buying. Brad and Dorothy have been helping Brantford families avoid marketing-driven purchases since 1987. We would rather you spend 20 minutes on our showroom floor than 100 nights hoping an online purchase works out.